Résumé

Jerry Feist, PhD
307 North Tioga Street
Ithaca, New York 14850
VOICE: 607 277-4131 • E-MAIL: JerryFeist@gmail.com • Web: http://JerryFeist.com

Goal
To use my knowledge and skills to directly or indirectly help people develop new understandings about themselves and the world, learn important life skills, and be contributing members of organizations and society.

Professional Experience

Constructive Change, (Sole proprietor) 1986 – present

Organizational Consultant

• Consult with organizations and individuals to identify issues and opportunities, assist communication, create alignment, solve problems, manage conflict, and improve performance.

• Based on needs assessment, develop, implement, and evaluate programs for constructive change.

Trainer

• Provide customized skills training to individuals and work groups.

• Training topics include: leadership, teamwork, managing conflict, problem-solving, encouraging diversity, planning, managing time, managing stress, career development, and other issues.

Executive Coach

• Provide short- and long-term executive coaching to CEOs, senior managers, and key personnel.

• Draw upon various management and coaching models depending upon the situation, with emphasis on systems, cognitive-behavioral, and learning-centered approaches.

Counselor and Psychotherapist

• Sustain a private practice in individual, family, couples, and group counseling.

• Issues include: relationships, depression, stress management, anxiety, self-esteem, behavior problems, procrastination, learning skills, and career direction.

Tompkins County, 1996 – 1998

Training Coordinator, Personnel
• Created, facilitated, and evaluated professional development programs for County employees.
• Facilitated and coordinated County-wide quality improvement process.
• Consulted about organizational development issues.

Cornell University, 1982 – 1994

Assistant Director, Human Resource Development, Public Affairs, 7/92 – 12/94.
Provided leadership in the implementation of staff development programs, including needs assessment, training in management skills, and organizational consulting revolving around “friend- & fund-raising.”
• Assessed organizational and individual strengths and areas for improvement.
• Helped groups effectively initiate and manage strategic planning and change.
• Consulted with managers and staff about problematic issues.
• Designed and conducted staff trainings and retreats.

Director, Psychological Services, University Health Services, 4/88 – 6/92.
Directed operation of university mental health center serving a population of 18,500 students.
• Counseled students with personal, academic, career, and mental health concerns.
• Provided consultation and training to faculty, staff, students, and community regarding mental health, personal development, and curriculum issues.
• Lectured in undergraduate and graduate classes.
• Developed and wrote university-wide “Guidelines for Responding to Student Crises” which have since been adapted for use at other campuses.
• Developed and managed a $700,000 budget.
• Recruited, selected, and supervised multi-disciplinary and multi-cultural staff of sixteen.
• Created and maintained computer-based clinical and administrative record-keeping systems for case management, evaluation, and research.
• Chaired University Budget Policies Committee and Human Relations Advisory Board.

Assistant Dean for Counseling and Training, Dean of Students Office, 1/82 – 4/88.
• Created and wrote Dear Uncle Ezra, the first Internet-based counseling, advising, and information service which is now being used as a model nation-wide.
• Counseled students about academic, career, personal, and interpersonal issues.
• Coordinated university counseling and advising services.
• Supervised university-wide peer and group counseling programs.
• Trained and consulted with faculty, staff, and students on crisis intervention, advising, counseling, stress management, organizational development, and human relations issues.
• Developed, presented, and consulted on programs to address campus issues such as alcohol abuse, racism, and sexual harassment.
• Lectured in undergraduate and graduate classes.

Syracuse University, 1971 – 1981

Instructor, Department of Counseling and Guidance, 9/80 – 1/81.
• Taught graduate courses on career counseling, testing, and group dynamics.

Director, Academic Counseling Service, College of Arts and Sciences, 7/76 – 6/80.
• Directed operation of college counseling center serving a population of 5,500 students.
• Provided academic advising, career counseling, and psychotherapy to students.
• Selected, trained, and supervised twenty staff and peer counselors.
• Created programs to address unmet needs such as career counseling and special assistance for failing students.
• Designed a university-wide learning skills center to improve student retention.
• Prepared and monitored a yearly budget.
• Taught credit courses in counseling, career development, and group process.

Counselor, Academic Counseling Service, College of Arts and Sciences, 9/72 – 6/76.
• Provided advising, career counseling, and psychotherapy for students.
• Developed, implemented, and evaluated college’s first career and peer counseling programs.
• Conducted in-service staff training.

Assistant to Director, Admissions Office, 9/71 – 6/72.

Military Service, 1968 – 1971

Special Agent, Military Intelligence, U.S. Army.

Education

Ph.D. in Counseling, Syracuse University, December 1981.
M.A. in Student Personnel Administration, Syracuse University, May 1973.
B.A. in Psychology, Allegheny College, June 1967.

Professional Activities and Honors

Licensed New York State Mental Health Counselor #000766
Certified New York State School Counselor
American Psychological Association, 1977 – present.
American Counseling Association, 1972 – present.
American Society for Training and Development, 1993 – 2006.
Ithaca Rape Crisis Board of Directors, 1994 – 1995.
Mental Health Association of Tompkins County Board of Directors, 1989 – 1992.
Suicide Prevention & Crisis Service Board of Directors, Tompkins County, 1983 – 1987.
A.F.S. Exchange Student to Japan, Summer 1962.

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